Frequently Asked Questions

Quick answers to common questions about your Atlantis Boat Lift System

Still Have Questions?

Can't find what you're looking for? We're here to help.

Contact Support Find Your Dealer

Was this article helpful?

Tell us whether this answered your question.

Related Help Topics

Wi-Fi Setup

Connect your lift to Wi-Fi

Maintenance Guide

Care and service recommendations

Contact Support

Get personalized help

← Back to Support Home

Frequently Asked Questions

How do I get started with Atlantis Boater?

How do I connect my phone to the lift?

Can I control my lift when I'm away from the dock?

Why does my app say the lift is offline?

The lift position on the app doesn't match where my boat actually is. What should I do?

My lift is moving slower than usual. Is this normal?

What should I do if my lift stops mid-operation?

Why does my lift not have AUTO or saved positions?

How do preset positions work?

Can multiple people control the same lift?

Does my lift still work if connectivity is lost?

Can I see when my lift was last used?

How often should my lift be serviced?

What maintenance can I do myself?

Do I need to update my lift's software?

How long do the components typically last?

What if my power goes out?

Can I add another lift to my existing system?

What connectivity does my lift need?

Is my boat safe on the lift during a storm?

What does the warranty cover?

How do I file a warranty claim?

Who should I call first - my dealer or Atlantis?

What if my dealer is no longer in business?

Still Have Questions?

Was this article helpful?

Related Help Topics

Frequently Asked Questions

How do I get started with Atlantis Boater?

How do I connect my phone to the lift?

Can I control my lift when I'm away from the dock?

Why does my app say the lift is offline?

The lift position on the app doesn't match where my boat actually is. What should I do?

My lift is moving slower than usual. Is this normal?

What should I do if my lift stops mid-operation?

Why does my lift not have AUTO or saved positions?

How do preset positions work?

Can multiple people control the same lift?

Does my lift still work if connectivity is lost?

Can I see when my lift was last used?

How often should my lift be serviced?

What maintenance can I do myself?

Do I need to update my lift's software?

How long do the components typically last?

What if my power goes out?

Can I add another lift to my existing system?

What connectivity does my lift need?

Is my boat safe on the lift during a storm?

What does the warranty cover?

How do I file a warranty claim?

Who should I call first - my dealer or Atlantis?

What if my dealer is no longer in business?

Still Have Questions?

Was this article helpful?

Related Help Topics