Warranty Information
Your Atlantis system is built to last, backed by comprehensive warranty protection.
2 Year Industry Leading Warranty
Every Atlantis Control System includes a 2-year limited warranty starting from your installation date. We cover manufacturing defects and normal-use component failures during that period.
✓ What's Covered:
- •Manufacturing defects in parts and workmanship
- •Component failures during normal use
- •Controller and electronics
- •Software and firmware support
✗ Not Covered:
- •Damage from extreme weather events (hurricanes, floods, typhoons)
- •Lightning strikes or electrical surges
- •Physical damage or improper use
- •Modifications or repairs by non-authorized technicians
Need Help After Your Warranty Expires?
If your system is outside the standard warranty period, your authorized Atlantis dealer can help with inspection, troubleshooting, and service recommendations.
Recommended Next Steps
- Contact the dealer who installed your system first for the fastest support path.
- Have your serial number, installation address, and a short issue description ready.
- Use the warranty checker below before reaching out so you can confirm the current status.
How to Use Your Warranty
Contact Your Dealer or Support
Reach out to your authorized Atlantis dealer who installed your system, or contact our support team. They'll diagnose the issue and determine if it's covered.
Provide Your Information
Have your device serial number and installation address ready. This helps speed up the process.
Get It Fixed
Your dealer will coordinate the repair or replacement. Most warranty claims are resolved quickly.
Check Your Warranty Status
Enter your device serial number to check warranty coverage