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Get quick answers and expert help for your Atlantis boat lift system.
Connect Atlantis Boater, learn the controls, and complete safe first-use checks.
Find the controller label, confirm its version, and make safe exterior checks.
Everyday lift control, status, alerts, and help in Atlantis Boater.
WiFi setup guides, troubleshooting connection issues, and network tips.
Boater at a marina? Get dedicated support from Atlantis Marina.
Browse our complete library
Find the label, confirm the version, and check the enclosure exterior
Everyday controls, status, alerts, and support
Identify your controller and choose the correct guide
Start-up checks for a newly installed or serviced lift
Complete installer setup, every button, APP connection, and final testing
Lift-status, wireless, audio, and service feedback reference
Connect to your wireless network and fix connection issues
Regular service recommendations and preventive care
Frequently asked questions and quick answers
Get in touch with our support team
Manual vs automatic preset operation
Upgrade needed for automatic positioning features
Equipment needed for automatic features
Boater at a marina? Get help from Atlantis Marina
Lost WiFi connection, remote features unavailable
Available power is too weak for safe lift operation
Power interruption detected during operation
Lift took too long to move, safety timer activated
Motor unable to move lift, possible obstruction or electrical issue
What to check when the lift says the key switch is off
Wait 1-2 seconds before reversing direction
Check shore power and breaker connections
Lift locked by your dealer or Atlantis Marina
System lost track of lift position, entered safe mode
Position sensor isn't responding
Lift reports a limit switch fault and may not move
System memory problem detected, needs attention
Lift reports movement in the wrong direction
Lift position outside normal range
