Key Switch is OFF

Turn the Key Switch ON

The key switch works like an ignition key for your lift. OFF prevents the panel, remote, and app from moving it.

Lift movement is blocked until the controller confirms that the physical key is ON.

First response

What to do

Find the key switch on the lift control panel.
Turn the key fully to ON and leave it there.
Wait one second, then try the lift controls again.

Protective behavior

What this message means

The controller is not detecting the key in the ON position, so it will not allow the lift to move. There is no owner adjustment for this warning.

If it remains

If the message does not clear

Turn the key fully OFF, wait two seconds, then turn it fully ON.
Confirm shore power is connected and the controller breaker is ON.
If the warning remains, stop trying to move the lift and contact your Atlantis dealer or Atlantis Support. Share a photo of the message and note whether it changes when you turn the key.

When to leave the key OFF

When the lift will not be used for a while
To prevent children or guests from operating it
As an added motion interlock after the site disconnect and lockout procedure is complete

KEY OFF does not disconnect electrical power and is not a substitute for the breaker, disconnect, or lockout/tagout procedure.

Still need help?

Contact your Atlantis dealer or support team.

Contact Support

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If the message does not clear

Turn the key fully OFF, wait two seconds, then turn it fully ON.

Confirm shore power is connected and the controller breaker is ON.

If the warning remains, stop trying to move the lift and contact your Atlantis dealer or Atlantis Support. Share a photo of the message and note whether it changes when you turn the key.