Lift Safety Switch Fault
The controller cannot get a normal reading from the top and bottom stop switches. On a lift that uses Physical limit switches, this prevents movement in both directions and turns Auto off.
Safety first
Do not bypass a stop switch
Release the control and turn the key OFF if fitted. Do not tape a switch, change the lift’s stopping system, open the controller, or touch wiring to clear the warning.
What to do now
- 1
Read the app message
Look for Limit Circuit Fault. On X4.4, the controller light flashes cyan (light blue) and red. A normal stop at the top or bottom is not this fault.
- 2
Look without touching
From a safe place on the dock, look for a broken switch, loose or damaged cable, corrosion, or debris near the lift.
- 3
Record what happened
Take a screenshot and photos of anything visibly damaged. Note whether the warning started while raising, lowering, or standing still.
- 4
Arrange service
A qualified installer must inspect the switches and wiring, repair the cause, and test both stops before normal use.
If the warning disappears
- The message can clear when the switch signals return to normal. A loose connection can appear to work again without being repaired.
- Leave the lift out of use until the cause has been checked. Auto must be turned on again only after the stops have been tested.
- Wrong Direction — Stopped is a different warning. Use the direction mismatch guide if that is the message you see.
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