Power Loss During Movement

Safe recovery steps

1. 1

   Secure the area

   Keep everyone away from the cradle, cables, motors, and boat until you know the lift is stable.

2. 2

   Look for an obvious cause

   From a safe distance, check the dock breaker, shore-power connection, weather conditions, and the outside of the controller. Do not open the enclosure.

3. 3

   Restore power once

   Restore the user-accessible breaker only after the area is safe. Allow the controller and app to finish starting before pressing a movement control.

4. 4

   Read the status before moving

   Note any message, light, or sound. If Position Unsure or another fault appears, follow that support guidance and leave automatic movement off.

5. 5

   Test with the lift in sight

   If no fault is shown and movement is safe, use a held control for a brief test. Release it and confirm the lift stops immediately.

Stop and arrange service when

• The breaker trips again or power drops when movement starts.
• The controller repeatedly restarts, goes dark, or loses connection.
• The lift moves in the wrong direction, continues after release, or makes unusual sounds.
• You see water inside the enclosure, damaged wiring, corrosion, heat damage, smoke, or smell burning insulation.
• A position, limit, voltage, stall, or other safety message remains after power returns.

What to report

• The controller serial number and lift location
• What the lift was doing when power stopped
• The exact app message and light or sound pattern after restart
• Whether the dock breaker tripped or other equipment also lost power
• Photos of any visible damage without opening the controller