Movement Timeout
The controller stopped the lift because movement took longer than expected. Treat the stop as a warning that the lift may be obstructed, overloaded, moving unevenly, or in need of professional service.
Safety first
Do not simply press the control again
Release the control, keep everyone clear, and inspect only from a safe distance. Repeated movement can worsen a mechanical problem or create cable, cradle, motor, and crush hazards.
Safe checks you can make
- 1
Read the app message
Record the full warning and note whether the lift was raising, lowering, or approaching a saved position.
- 2
Look for an obvious obstruction
From a safe distance, check for debris, a shifted boat, crossed or slack cables, or anything in the travel path. Do not reach into the lift.
- 3
Look and listen for a change
Note uneven movement, a slower speed, grinding, scraping, repeated clicking, or a cable winding differently than normal.
- 4
Keep the lift stopped when the cause is unclear
Contact the installer or Atlantis Support before requesting more movement.
Stop use and request service if
- The warning returns or appears during every movement.
- The boat or cradle rises unevenly.
- A cable is loose, crossed, frayed, or winding incorrectly.
- The lift is noticeably slower or makes a new sound.
- You see water, corrosion, heat damage, or exposed wiring.
Information to send to Support
- Controller serial number and a screenshot of the warning
- Direction of travel and approximate point where the lift stopped
- Photos or video taken from a safe distance
- Any recent storm, outage, maintenance, or change in boat loading
Was this article helpful?
Your feedback helps us improve our support resources