Atlantis Lift Support
X4.3 and X4.4 Controller Revisions
Find the hardware version shown in Controller Info, confirm whether it is recognized, and take the correct next step.
Before you continue
Warranty service is required for an invalid version
Open Controller Info in the Atlantis Boater app or dealer tool. The hardware version must show X4.3 or X4.4. Blank, unknown, 0.0, a future version, or any other value means the controller board is defective. There is no dealer or customer fix. Do not select a version or attempt to move the lift. Contact Atlantis Support to submit a warranty claim.
01
How to identify the controller
- 1
Atlantis Boater
Open Controller Info and read the displayed Hardware Version.
- 2
Installer or dealer tool
Open the controller information screen and look for Hardware Version. It must show X4.3 or X4.4.
02
If the version is X4.3 or X4.4
- The controller is reporting a recognized hardware version.
- Use only the setup or troubleshooting guide that matches the reported version.
- A recognized version does not override an active warning. Never choose or change the version to make a warning disappear.
03
Prepare the warranty request
- Controller serial number and proof of purchase
- A clear photo of the controller label
- A screenshot of Controller Info showing the reported version
- The lift location and installer or dealer contact, when available
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